Data Privacy
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Mews
Our property uses Mews to provide online reservation services.
Mews/Backland respects your privacy and is committed to protecting it. Your personal information is collected and stored to facilitate online reservations with our property. Basic information concerning your visit to this site is used by Mews/Backland to improve its service. Your data is never shared with unauthorized outside parties or sold.
Mews has complied with the foundation principles of GDPR and is proud to be GDPR compliant with regards to breach notifications, right to access, right to be forgotten, data portability, privacy by design, and data protection officers.
Data Collected
We process customer contact details such as your name, email, and phone number directly from you when you make a booking. We also process some of the communications sent by this property to provide services to you and to carry out necessary functions of our business as a service provider.
How we share personal data
First things first: we do not sell your personal data. We also do not allow any personal data to be used by third parties for their own marketing purposes (except in cases where you explicitly request or provide consent for us to do so).
However, we do need to share it in some circumstances. These may be to provide you services (e.g., spa services, activities, or sending an email), or when necessary for our suppliers to provide services to us, or for another reason listed here, or share personal data for cross-context behavioral advertising.
Cookies and tracking technology
Mews uses a third party app to give you the option to customize your cookie settings. The common information-gathering tools such as cookies, web beacons, pixels and other similar tracking technologies automatically collect information as you navigate our websites, our services or when you interact with emails the property sends to you.
A cookie is a piece of data contained in a very small text file that is stored in your browser or elsewhere on your hard drive. Cookies allow us to identify your device as you navigate our websites or your account. This makes navigating and interacting with our websites or your account more efficient, easy and meaningful for you.
By themselves, cookies do not identify you specifically. Rather, they recognize your web browser. We use session cookies. Session cookies are cookies that disappear from your computer or browser when you turn off your computer.
Security information
While there is no such thing as perfect security, we are committed to maintaining reasonable and appropriate security measures to ensure that your personal data is protected both online and offline.
Mews Payment uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information to prevent theft or disclosure. Mews Payment meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.
Global Privacy Compliance
Mews is a global company with customers and offices all around the world. As such, our approach to privacy compliance is a global one. No matter where you are located, whether in the United States, the European Economic Area (EEA), the United Kingdom (UK), Latin America, or the Asia-Pacific region, we remain committed to abiding by all applicable data protection laws.
Changes to our Privacy Notice
We may change this Privacy Notice from time to time, and if we do, the most current version will be available with the date indicating when it was last updated.